For Immediate Release

January 19, 2012

For more information, contact:
Sara Arif
Director of Public Affairs
Kansas Department on Aging

Department Notifies Customers of Information Breach

Topeka, Kansas-- The Kansas Department on Aging (KDOA) is attempting to notify customers of a potential breach to their personal and protected health information. On January 12, 2012 a laptop computer, flash drive, and paper files were stolen from a secured vehicle used by an employee in Wichita, Kansas. The files, which contained personal and protected health information, primarily involved customers located in Sedgwick, Harvey, and Butler counties. The theft was immediately reported to the Wichita Police Department and the Kansas Department on Aging continues to actively work with the police in this matter. To date the stolen laptop, flash drive, and paper files have not been recovered. At the present time there is no evidence to indicate that the information has been accessed and misused.

The stolen data and documents may include full customer names, complete addresses, dates of birth, social security numbers, gender, in home services program participation information, Medicaid identification numbers, case management location and case manager names and telephone numbers.  No banking, credit card, or driver license information was involved.  All involved customers identified will be sent an individual letter explaining the situation and the department has attempted to notify those customers whose social security numbers were compromised by phone.

Customers are encouraged to check the KDOA website at for information which will be posted as it becomes available.  Customers and other interested persons may also contact KDOA by telephone without incurring charges at 1-855-477-0395.

“We are immediately reviewing policies and procedures relevant to information security, especially for those employees whose duties require travel off-site to prevent a similar situation from reoccurring,” stated Secretary Shawn Sullivan of the Department on Aging.
Customers can take additional action to protect themselves:

Equifax                                               Experian                                  Trans Union Corp.
PO BOX 740250                               PO Box 1017                          Fraud Assistance Division
Atlanta, GA 30374                             Allen, TX 75013                     PO Box 6790
(800) 685-1111                                  (888) 397-3742                       Fullerton, CA 92834                                                        (800) 916-8800


The Kansas Department on Aging’s mission is to foster an environment which; promotes security, dignity, and independence, while providing the right care, at the right time, in a place called home.


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Page Last Updated: January 19, 2012